Briones, Michael Herald S. and Leaño, Jon Jiko B. and Untalan, John Mark B. (2014) An information technology capstone project: online billing and reservation system for Tala Resort, Hotel and Restaurant. Undergraduate thesis, De La Salle University-Dasmarinas.

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Abstract

Tala Resort and Hotel Restaurant has been providing accommodation services to clients. As a result, resort practitioners had to improve on their service delivery due to competition and technological changes within this industry since the resort is located in Laguna with lots of competitors within the area. The system being used in Tala Resort is a manual processing of reservation that is paper based like logbooks and whiteboards which may cause problems especially during peak seasons where the resort is loaded with guests. Nearly all of the business activities are carried out using a paper based approach. To tackle this problem, the development of an automated management system was proposed. The Online Billing and Reservation System would manage the key processes with greater ease and simplicity. The project set out to develop the system based on collected system requirements and specifications obtained by using different techniques including interviews, observations & questionnaires. The system was designed to cover the main functionalities of reservations and billing processes and will serve as a replacement for the resort’s existing manual system. The system will be accessed via a browser with two views, the primary view from where clients will be able to browse through the website and the second view will be accessed via a login form at the home page of the website. The customer’s information and the transaction made is stored in a database to keep track of the records. The administrator of the system will have the access to the entire system which includes maintenance. The adoption of this system would be valuable to hotel practitioners since such a system can help handle the ever increasing volumes of information. Also, the proposed system will benefit both the customer and the resort for all of the transactions are organized and secured.

Item Type:	Thesis (Undergraduate)
Additional Information:	CS 1242 2014
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science Q Science > QA Mathematics > QA76 Computer software Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4450 Databases
Users:	College of Science and Computer Studies > Computer Studies
Depositing User:	Ms. Bibiana Alcantara
Date Deposited:	06 Jan 2016 10:22
Last Modified:	06 Jan 2016 10:22
URI:	http://thesis.dlsud.edu.ph/id/eprint/481

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