De Torres, Nicole Anne D. and Vergara, Colyn A. (2014) Burnout level of department store sales personnel in SM Sta.Rosa Laguna, SM Calamba Laguna, and SM Tunasan TunasanMuntinlupa in Relation to their Age, Gender, and Work Status. Undergraduate thesis, De La Salle Univeristy-Dasmarinas.

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Abstract

In our generation today, people are eager to have a high earnin g job or work to provide the needs and wants of our family. High school graduate s and college levels intend to work as they finish the ir studies and apply their ski lls. Because of large population of the sales personnel, especially in mall areas, it gave big interest for the researchers to know the burnout level of selected SM Department Store’s sales personnel in relation to their demographic profile. The researchers also wanted to know if the demographic profile of the sale s personnel has a relationship o n their burnout level. The research design utilized in this research is quantitative resea rch method. Quantitative research is research that uses numerical analysis. In this stud y, all the data were gathered using the “Careers: Confronting on the Job Burnout” by George M anning and Kent Curtis. The researchers used 3 statistical treatments. First, p ercentage was used to describe the profile and burnout level of the department store’ s sales personnel. Second, the Kruskal-Wallis Test was used to determine if there was a si gnificant difference in the burnout level of the respondents wh en the respondents were grou ped according to their age. Third, the Mann-Whitney U Test was used to determine if th ere was a significant difference in the burnout level of the respondents when the res pondents are grouped according to their gender and work status. The result showed th at there was no significant difference between the burnout level of the sales personnel in terms of their age and gender. However, there was a significant difference between the burnout level of the sales personnel and their work status.

Item Type:	Thesis (Undergraduate)
Additional Information:	PSY 1245 2014
Keywords:	Subjects : Burnout (Psychology) -- Research.
Subjects:	B Philosophy. Psychology. Religion > BF Psychology
Depositing User:	Users 4 not found.
Date Deposited:	29 Jul 2015 08:02
Last Modified:	28 Feb 2022 10:33
URI:	https://thesis.dlsud.edu.ph/id/eprint/1140

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